• Dignity, respect and safeguarding adults are directly linked
• “The absence of dignity & respect from the delivery of care services
may contribute to abuse and neglect and neglect taking place”
(Department of Health, 2011)
• Vulnerable adults and their carers, look to healthcare services for support
and assistance when they are at their most vulnerable
• Zero tolerance needs to be taken on all forms of abuse
• People’s rights and privacy need to be properly respected
• Treat each person as an individual by offering a personalised service
• Support people with the respect you would want for yourself
or a member of your family
• Ensure people feel able to comment on services or complain
without fear of retribution