Conflict Resolution for Volunteers - Online Training Course - CPD Accredited - LearnPac Systems UK -
Conflict Resolution for Volunteers - Online Training Course - CPD Certified - LearnPac Systems UK -Conflict Resolution for Volunteers - eLearning Course - CPD Certified - LearnPac Systems UK -Conflict Resolution for Volunteers - E-Learning Course - CDPUK Accredited - LearnPac Systems -

Conflict Resolution for Volunteers – Level 1 – Online Course – CPDUK Accredited

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£ 19.99 excl. VAT

Welcome to our online Conflict Resolution for Volunteers training course.

LearnPac Systems is a leading UK provider of accredited online training courses, programmes and qualifications that are approved by the CPD Certification Service (CPDUK).

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Course Overview

Conflict Resolution for Volunteers | Level 1 | Online Training Course | CPDUK Accredited | Instant Course Access | Includes Assessment & Certificate | Instant Certificate Download.

Conflict Resolution for Volunteers - Online Course - Learnpac Systems UK -

Welcome to our online Conflict Resolution for Volunteers Training for Schools course. All our online training courses, programmes and qualifications are accredited by the CPD Certification Service (CPDUK).

This Conflict Resolution for Volunteers e-learning course is designed to help learners analyse different ways of resolving conflicts in the workplace to create a conducive work environment.

Entry requirements: No entry restrictions

Recommended prerequisites: N/A

Assessment type: End of course assessment

Assessment pass mark – 80% needed to pass and gain a CPD certificate

Cost(s) of assessment and certification – All costs included in the course price

Awarding/Accrediting body – CPD Certification Service (CPDUK)

Who is the course for?

This online Conflict Resolution for Volunteers training course is suitable for all voluntary staff whose work brings them into direct contact with members of the public.

What is covered in this course?

This online Conflict Resolution for Volunteers training course includes the following:

  • Introduction
  • Chapter 1 – Key definitions
  • Chapter 2 – Causes of conflict
  • Chapter 3 – Assault
  • Chapter 4 – Avoiding conflict
  • Chapter 5 – Recognising non-verbal signs
  • Chapter 6 – Communication breakdown
  • Chapter 7 – De-escalation
  • Chapter 8 – Lone working
  • Chapter 9 – Dealing with a conflict situation
  • Chapter 10 -Your personal safety
  • Chapter 11 – Module summary.

Conflict Resolution for Volunteers - Online Training Course - CPDUK Certified - Learnpac System UK -

Conflict Resolution for Volunteers | Level 1 | Online Training Course | CPDUK Accredited.