Administrative Office Procedures – Online Training & Certification

Administrative office procedures may not be glamorous, but they are essential to the success of any enterprise. A well-run office reduces miscommunications and helps to eliminate common errors. By making the administrative office a priority, you will establish clear policies and procedures with employee understanding, which ensures that your work environment runs smoothly.

Study method – Online, self-paced (4-6 study hours) Course format – Online (24/7 access), modular Course Duration – Part-time (1-year access) Qualification – CPD certificate of completion Course Delivery – via desktop PC/MAC, laptops, tablets or smart phones Awarded Body – CPD Accreditation Service (UK)

Course aims 

With our administrative office procedures eLearning course, participants will understand how an administrative office procedure binder demonstrates professionalism and efficiency in an organisation or office setting.  It is also a marvellous instrument for quick reference and utilisation. Strategies and procedures are a vital connection between the company’s vision and its everyday operations.

Course objectives 

The objectives of this administrative office procedures online course are to:

• Organise a binder
• Develop procedures
• Prepare checklists
• Understand succession planning
• Collect the correct tools

 

What’s covered in this course? 

This administrative office procedures e-learning course covers the following:

Module One: Getting Started Housekeeping Items The Parking Lot Workshop Objectives Module Two: Why Your Office Needs Administrative Procedures Business Continuity Succession Planning Internal and External Audit Requirements Recovery Planning Case Study Module Two: Review Questions Module Three: Gathering the Right Tools Binder Section Divider Sheet Protectors Cover to Cover Binders Case Study Module Three: Review Questions Module Four: Identifying Procedures to Include Tracking Tasks for Some Days Reach Out to Other Employees for Feedback/Ideas Write Down Daily Tasks Keep Track Using a Spreadsheet Case Study Module Four: Review Questions Module Five: Top Five Procedures to Record Use a Template to Stay Consistent from Track to Track Be as Detailed as Possible Use Bullet Points Instead of Paragraphs Ask Someone to Execute the Procedure Case Study Module Five: Review Questions Module Six: What to Include in Your Binder (I) Phone Etiquette Business Writing Effective Time Management Creating Meeting Arrangements Case Study Module Six: Review Questions

Module Seven: What to Include in Your Binder (II) Policy on Absences Breaks Salaries Benefits Case Study Module Seven: Review Questions Module Eight: Organizing Your Binder Create a Table of Contents List Each Section (e.g. Accounting) List Procedures in that Section Keep Binder Updated with any New Changes Case Study Module Eight: Review Questions Module Nine: What Not to Include in the Procedure Guide Passwords Identify Other Confidential Information Via Your Employer Store Information in a Separate Folder Outside of the Guide Find a Secure Location to Store Case Study Module Nine: Review Questions Module Ten: Share Office Procedure Guide Give Guide to Boss/Executive to Review Inform Office Personnel of Procedure Guide Place Guide in a Visible Area Allow Office Personnel to Express Improvements/Updates if Needed Case Study Module Ten: Review Questions Module Eleven: Successfully Executing the Guide Create a One Hour Meeting/Seminar for Employees Stay Consistent with Procedures Make Employees Aware of any Updated Changes Keep Open to Improvements Case Study Module Eleven: Review Questions Module Twelve: Wrapping Up Words from the Wise Review of Parking Lot Lessons Learned Completion of Action Plans and Evaluations

What is involved in the administrative office procedures?

“Administrative procedures are a set of formal objective rules enacted by a private or governmental organization that govern management decision-making. They help establish the legitimacy of management action by ensuring that management decisions are objective, fair, and consistent. They also help ensure accountability”

Why choose our online training courses?

All our e-learning courses can be accessed on any electronic/computerised device.

• Study anywhere, in your own time and at your own pace!
• Easy to follow and understand
• Only 4-6 hours recommended study time
• 1-year access to course & learning materials
• Access your course anytime, anywhere & on any device
• Complete course on desktop computer, laptop, tablet or smartphone
• Additional references and downloadable materials available
• CPD accredited certification on completion

Course accreditation

1. The content of this online training course has been independently certified as conforming to universally accepted Continuous Professional Development (CPD) guidelines.
2. All our online courses are accredited and internationally recognised (UK CPD Accreditation Service)

 

Organisational e-learning 

Are you responsible for organisational training and development or organisational statutory and mandatory compliance? You may want to find out more about how Learning Management System (LMS) may help your organisation. With our interactive LMS, managers and administrators can easily:

• set up a FREE blended learning environment;
• upload essential documents;
• upload individual and group learners;
• manage learners, including tracking progress
• review who has completed training
• download/print training reports for compliance audits

You can also browse our full e-learning course catalogue or leadership and management courses and programs to find out more about our wide range of training courses and qualifications. Alternatively, contact our Support Team on 02476 100090 or via Email, stating your specific e-learning requirements.

Administrative Office Procedures – Online Training Course